Ken Toong

Ken Toong

Ken Toong is executive director, auxiliary enterprises (AE), at University of Massachusetts, Amherst, a position he has held for the past six years. Under the AE umbrella—which includes UMass Dining, conference service, campus center, UMass Hotel, UMass Store, UMass Club Boston, Westfield State University, and UMass Trademarks and Licensing—UMass Dining is the nation’s largest campus dining operation with over 20,000 students on various meal plans and 100 million dollars in annual revenue. Ken has long believed that a great dining program can help attract top students and enrich campus life, while contributing to the financial wellbeing of the university. UMass Dining has received many national awards, such as the White House Campus Champions of Change Award in 2012, the Global Restaurant Award in sustainability in 2016, and most recently, the #1 ranking for best campus food in the nation from the 2017 edition of Princeton Review. Recently, UMass Dining has doubled the consumption of fruits and vegetables and is proud to serve 15 global cuisines daily. A visionary for foodservice sustainability and health and wellness, Ken has been honored with many distinctions, including being named by FoodService Director as one of the “20 Most Influential” people for the non-commercial foodservice industry in 2012. In 2013, Ken received one of the Silver Plate Awards from the International Foodservice Manufacturers Association (IFMA). Ken is a member of the Menus of Change Business Leadership Council and a trustee of the National Association of College and University Food Services (NACUFS). (Amherst, MA)