Ken Toong

Ken Toong

Ken Toong has been the executive director of University of Massachusetts Amherst Auxiliary Enterprises (AE) for the past 10 years. The AE umbrella includes UMass Dining (Residential and Retail), Conference Services, Campus Center, UMass Hotel, UMass Store, UMass Club Boston, and UMass Trademark and Licensing Administration. UMass Dining is the nation’s largest campus dining operation with over 23,000 students on various meal plans, serving over 50,000 meals daily and generating $125 million in annual revenue. Ken is a visionary for foodservice sustainability and health & wellness, and a big believer that a great dining program can assist the university to attract top students and enrich campus life while contributing to the financial well-being of the university. UMass Dining was the first large public university to serve sustainable seafood, grass-fed beef, 100% “no antibiotics ever” chicken, and cage free eggs in all of their retail and residential operations. UMass Dining has received many national awards and recognition for its innovative and quality programs, such as the White House Campus Champions of Change Award 2012, Global Restaurant Award in Sustainability 2016, and the number one ranking forBest Campus Food in the nation from the Princeton Review three years in a row. In 2012, Food Service Director magazine named Ken Toong to its inaugural list of the “20 Most Influential” people having an impact on the non-commercial foodservice industry. In 2013, the International Foodservice Manufacturers Association (IFMA) awarded Ken, as one of the recipients of the Silver Plate Awards. Ken is a member of the Menus of Change Business Leadership Council, and a trustee of National Association of College & University Food Services (NACUFS). (Amherst, MA)