Sushanta Das

Founder and CEO of tRetail Labs

Sushanta Das is the Founder and CEO of tRetail Labs and an AI behavioral scientist focused on Food and Beverage, Travel Retail, and the wider Visitor Economy. His work applies published academic frameworks within travel and tourism environments to decode how emotion, intent, and spend signals shape visitor outcomes. Through NurtureAI, he is building the visitor intelligence layer that helps operators understand what truly lifts experiences and strengthens revenue. His collaborations span airports, tourism, and destinations, shaping visitor moments that feel genuinely cared for. (Melbourne, Victoria, Australia)